Benme IT · private dashboard for the IT team leads
IT Team Workload Command Center ● Live · SharePoint
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EXECUTIVE SNAPSHOT
Good day, there
— logged — of — capacity (—) —. Most room for new work: —.
Utilization—
Planned load—
Remaining—
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Capacity
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40h per person per logged week
Planned capacity
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— of baseline
Total estimated
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Planned workload
Total actual
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Logged hours
Estimate accuracy
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Actual vs estimated, tasks with both
Team Health Indicators
Traffic-light view · — · click a card to open the employee
HealthyAttentionOverloadedUnderutilized
Completed
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In progress
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On hold
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Not started
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No status
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Capacity by Employee
Estimated vs actual vs remaining
Workload Share
Actual hours by employee
Alerts & Signals
Who needs attention in this period
Team Comparison
Side-by-side view of the three IT assistants · —
Capacity Comparison
Estimated vs actual vs remaining hours
Utilization Trend
Monthly utilization (actual ÷ capacity) over time
Workload Distribution
Share of actual hours
Planned Load Trend
Monthly estimated hours ÷ capacity — how much each person plans
Weekly vs Monthly Utilization
Workload Explorer
Search, filter and sort every task across the team — including comments from each Excel tracker. Employee, month and week come from the filters above.
Employee
Month
Week
Task
Category
Company
Est.
Actual
Variance
Status
Comments
Capacity Planning
Who has room, who's overloaded, and what's coming next · —
Available Capacity
Employees ready for more work
Overloaded
Employees exceeding capacity
Workload Forecast
Based on the last 4 logged weeks of actual hours
Team Summary
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Team weekly capacity120h
Capacity in period—
Team remaining—
Team utilization—
Carry-over Work
Open tasks that keep appearing week after week. Red = not updated in over two months — close or reassign.
Employee
Task
Status
Weeks open
First seen
Last update
Hours
✦ DELEGATION PLANNER
Who should take this task?
Describe a new task and the planner ranks Juan, Argenis and Jorge by how much similar work each has done (from their tracker history) and how much room they have that week.
The week you pick decides which free hours are compared: This week uses what each person already has logged and planned in the current week; Next week uses their typical weekly load (average of the last 4 weeks).
Try:
Most Similar Past Tasks
What the planner matched in the trackers — the evidence behind the ranking
Employee
Task
Category
When
Actual
Status
Similarity
How the recommendation works
Experience (55%): matches the words of the new task against every task name and comment in each tracker (rare words like "Emailgistics" or a ticket number count more than common ones), weighted by the hours spent; plus each person's all-time hours in the detected category.
Capacity (45%): free hours out of 40h — for This week, based on the latest logged week; for Next week, based on their average load over the last 4 weeks.
Anyone who would go over 40h with the task is pushed down and flagged Would overload.
It's a suggestion: it only knows what's written in the trackers.
Executive Report
Auto-generated summaries for management
Weekly Executive Summary
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Hours planned—
Hours worked—
Utilization—
Remaining—
TASKS AT RISK
EMPLOYEES REQUIRING SUPPORT
Monthly Executive Summary
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Capacity consumed (planned)—
Work completed—
Team utilization—
Hours vs previous month—
TOP COMPLETED INITIATIVES
Data Quality
How complete each tracker is in the period. Missing hours or statuses make capacity look freer than it is.
Employee
Tasks
% with hours
Missing hours
No status
With comments
Hours on requests (MR/SR)
Analytics
Trends, status distribution and variance analysis · —
Workload by Month
Estimated vs actual hours, all months
EstimatedActual
Utilization by Month
Actual and planned hours as % of capacity
Status Distribution
Tasks in the selected period
Largest Overruns
Actual hours above the estimate
Largest Underruns
Actual hours below the estimate
✦ TASK CATEGORY INTELLIGENCE
What is the team actually working on?
Every task from Juan, Argenis and Jorge's trackers is auto-classified into business categories so you can see where time really goes.
Categories—
Recurring Ops—
Project Work—
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Work Type Mix
Project work vs recurring operations vs support vs admin vs learning
Who Are We Working For?
Hours by Benme company · "Unassigned" = task doesn't name a company
Categories, Ranked by Hours Logged
Estimated, actual and variance per category, with each person's share
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IT ASSISTANT
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Individual performance & workload
Capacity
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Utilization
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Planned load —
Remaining
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Free to assign
Completed tasks
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— in progress
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Estimated vs actual vs 40h capacity (red dashed line)
Historical Trend
Monthly utilization %
Completion Trend
Estimated vs actual hours per month
Task Status (All time)
Every task logged this year
Where the Time Goes
Actual hours by category in the selected period
How every number is calculated
Capacity: 40h for each week an employee has tasks logged in their tracker.
Estimated = sum of "Estimated Hours"; Actual = sum of "Actual Hours".
Utilization = actual ÷ capacity. Planned load = estimated ÷ capacity. Load = the larger of the two.
Remaining = capacity − the larger of estimated and actual (never below 0).
